One day evening, I went to an Italian restaurant with my friends two months ago.
The restaurant was in front of Glasgow city hall, and it was very busy.
I like to eat Italian food, so I expected a lot.
However, my experience in the restaurant was not so good. We did not have enough room for six people and food amount was so small. We had to order side dishes.
After eating, I thought that food price is not appropriate. Considering the taste and amount of food, it is overpriced. Also when I choose menu, it was difficult what should I order because their menu was not familiar for me.
It is my user journey map based on this experience.
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