2013년 5월 6일 월요일

13. Three main things of this service

1. Improving customers’ ordering experience
When a menu in the restaurant has just simple descriptions of each food, It make customers difficult to choose menu. At the same time, customers do not want to read
all descriptions of food on the menu.
One of the interesting things is that people often wonder about the food which people of next table are eating, but usually they could not get any information about the food.
In this service, customers could get information of the food which next table’s people are eating by getting the number of menu on the next table. It will be more reliable information because it is direct and sensible.
If not, customer could get food profile much faster by accessing our smart phone application system through the QR code after checking menu number.

2. Getting feedback from customers
After eating, customers could leave comments about the food or service of restaurant through the QR code.
The comments can be used for other customers when they choose the menu.
Also restaurants could use the comments to improve their food taste and services.

3. Customer management
After improving food or services based on customers’ feedback, e-mail will be sent to customers to let them know about restaurants’ recent improvements. It will make customers to return to the restaurant again and again.

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